1. Q: What delivery time can I expect?
A: We have a warehouse in Germany with ready stock (0.2-2m diameter), shipping within 3 days to Europe. Custom large spheres (over 4m) take 20-35 days, faster than industry average.
2. Q: Can you customize size and pixel pitch?
A: Yes. We offer 0.3-50m diameter, P1.25-P10 pixel pitch, and support full customization to fit your venue (museums, malls, etc.).
3. Q: Will the screen have visual gaps?
A: No. Our flexible 3D modules and seamless splicing tech eliminate gaps, ensuring 360° flawless visuals, solving the core engineering flaw of spherical displays.
4. Q: Is it suitable for outdoor use?
A: Absolutely. Our outdoor models have IP65 rating, with 5000+ nits brightness, resisting rain/dust for long-term reliable use.
5. Q: How to solve installation and maintenance problems overseas?
A: We provide 1-stop service: on-site guidance, local after-sales in Germany, and easy module replacement to cut maintenance cost by 40%.
6. Q: Does it support content mapping on curved surfaces?
A: Yes. Our professional software solves flat content mismatch, enabling smooth 360° content display without distortion.
7. Q: Are your prices competitive?
A: As a factory with large-scale production, we offer factory-direct prices, no middlemen. We also provide cost-effective pixel pitch options (e.g., P2.5 for balance of clarity and cost).
8. Q: What about product quality and certification?
A: We have 16+ years of R&D experience, 90+ patents, and complete global certifications. Each screen passes strict testing before shipment.
9. Q: Can it be installed in different ways?
A: Yes. We support hanging, floor-standing, and embedded installations, flexible for various spaces (airports, exhibitions, landmarks).
10.Q: Do you offer OEM/ODM services?
A: Yes. We specialize in OEM/ODM, tailoring products to your brand needs, with 2000+ successful global projects and serving 80+ countries.
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